In Making the Client Connection, Mitch Anthony and Gary DeMoss show readers the skills that every sales professional needs to know to build a deeper level of trust with his or her clients. After using the invaluable techniques demonstrated in this book, you'll be able to:
- Meet, greet and treat your clients in ways that will make them instantly trust you.
- Use your emotional intelligence to your best advantage.
- Become a better observer of personality and use that understanding to increase your sales.
- Negotiate compromises and resolve conflicts instantly.
- Polish your sales presentation skills
With this guide, you'll never miss another opportunity to determine and deliver exactly what your clients want—ultimately turning a simple introduction into a long-lasting and profitable association.